Nevertheless, right after reviewing the contract, I found it didn’t reflect the savings or plan specifics talked over, such as the 500GB of knowledge and additional special discounts for pre-licensed payments.
Hey @DjE we are able to unquestionably do what we can easily that can help. Are you able to be sure to deliver us A non-public information and We're going to go from there?
Back again with your working day, you experienced a option of businesses. Now Now we have megacorps that swallow each different selection up and you simply're left with three selections spanning a whole country, all of which collude with eachother to extort It is customers.
I am seeking to renew my internet service following the two year contract expired. We also have basic cable which I in no way use and need to eradicate. It is difficult To achieve this on-line, and also the phone number for support may be very very well hidden. I finally got it from a reseller. I called the amount, and listened to AI consider to obtain me to make it happen online, but you can't stop using a service on the web.
It is possible to only modify it. I waited for an hour or so over the cellphone to speak to a human. He was valuable, but needed to redirect me to a different particular person. I had been then on keep for one more hour. They supplied me a much better offer, nonetheless it was not what was supplied online. People bargains are For brand spanking new customers. As being a faithful customer I must spend $seventy eight as compared to $60 to get a new customer, for the service I needed.
with the Black Friday i called Telus to acquire me a different cell line for my daughter if there is a offer like i acquired Beforehand for my other Little ones as being a faithful customer with Telus.
If my issues aren't tackled, I will probably be compelled to escalate this even more, such as for the Office of your President, the media, and the Better Business Bureau.
Undoubtedly not the practical experience we wish our customers to possess. Be at liberty to mail us A personal information and we can go over our selections for getting this settled for you.
• When I identified as to explain, Eunice in the BCX Wi-fi Car or truck staff instructed me that the special discounts were utilized. On the other hand, she copied and pasted Abdul’s notes, which did not make clear the price reduction details.
Telus has tousled on my Monthly bill a number of occasions in the pastfew months. Recently by charging me three situations for any deliver it back again which was currently returned. Then chose to go ahead and modify three of my programs on their own. Initially agent I spoke to was great and experimented with not easy to fix The problem. He even contacted loyalty that can help. They under no circumstances referred to as. telus billing support I tried to contact myself and was hold endlessly so I hung up. Tried using A different agent he claimed he would transfer me to loyalty than proceeded to obtain upset because I would not make it possible for him to finish the decision when he said he could not transfer me.
I am on the lookout for the contact number to contact to speak to the representative and asking yourself whenever they are available in the weekend. I want to make payment arrangements and tried to on chat, on the other hand they informed me I must simply call.
The TELUS crew acknowledges that our function spans several Territories and Treaty areas and we're grateful for the traditional Information Keepers and Elders who are with us right now, all those who have absent before us as well as youth that encourage us.
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The TELUS workforce acknowledges that our operate spans quite a few Territories and Treaty areas and we have been grateful for the traditional Information Keepers and Elders who're with us nowadays, all those who have long gone in advance of us and also the youth that encourage us.
I had been ultimately offered situation selection 21911243 and told that a supervisor would contact me back again inside two several hours, which didn't transpire. Alternatively, I was knowledgeable which i required to wait around 24 hrs.